Here are difference policies the company has. Please read carefully.
Return/Exchange
We do not allow returns or exchanges unless we the company have messed up on our end and you will receive a gift card that equal same price as item.
ALL ITEMS ON ARE FINAL NO EXCHANGE; NO REFUNDS
Shipping Policy
Please make sure that your address is correctly entered. Once item is shipped, we do not take responsibility for lost or misplaced items if the address is incorrect.
Please allow 5-7 business days to process and ship out. Before ordering item please read description to see if item is on pre-sale, if item is on pre-sale (which means item is sold out but is on the way) please allow 7 business days for order to ship out.
Please understand that once shipment has been picked up or dropped off at post office time frame of delivery can change due to number of factors:
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weather
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business hours
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holidays